Shipping Policy
Once your purchase is made, it takes our team 1 to 3 business days to process your order. Orders received after 5 p.m. ET will be processed the next business day.
Shipping Carrier: We normally ship via DHL and do not ship on national and/or local holidays in Manilva, Spain .
Shipping Times: Once processed, orders shipped within Spain generally arrive within 3 business days. Orders to other countries in the European Community generally arrive within 3-7 business days.
If there are any delays with your order, please check the tracking information provided in your order confirmation email.
The stated delivery times are not binding. We assume no responsibility for delays caused by transportation or customs.
Once you receive your order, you have 14 days to request a return (see conditions on our "Return Policy" page).
If the merchandise arrives in a different condition, is incomplete, or shows any defect or damage, please note this on the delivery note provided by the delivery person. If this happens, it is essential to be able to claim the corresponding damages from the shipping company. Take photos of the packaging, inform the shipping company, and inform "hui." using the form found on the "Return Policy" page.
Please see our shipping methods and charges below.
Destination / Delivery time / Charges
Spain: 2 to 3 business days - Free home delivery
Balearic Islands: 2 to 5 business days - Home delivery €10
Portugal: 2 to 5 business days - Home delivery €5
Canary Islands, Azores and Madeira: 7 to 10 business days - Home delivery €75
Andorra, Gibraltar, Ceuta and Melilla: 2 to 10 business days - Home delivery €30
Germany: 2 to 4 business days - Home delivery €10
France: 2 to 4 business days - Home delivery €15
Italy: 2 to 4 business days - Home delivery €22
Austria, Belgium, Croatia, Slovakia, Slovenia, Netherlands, Hungary, Luxembourg, Poland, Czech Republic, Romania: 4 to 6 business days - Home delivery €16
Denmark, Finland, Sweden: 5 to 7 business days - Home delivery €25
Bulgaria, Estonia, Greece, Ireland, Latvia, Lithuania: 6 to 8 business days - Home delivery €18
Having a problem with your order? Check out our FAQs and our full return policy. We offer returns within 14 days of the delivery date (unused items).
Do you have any other questions? Contact us through our contact page.